Because you
and your time is valuable!
You run a boutique hotel, serviced apartment or hospitality business and face:
too much manual booking and guest communication
an upcoming opening with unclear digital workflows or an overwhelming system and tool set up
little time for strategic growth or optimizing the guest experience
You’re a business owner, solopreneur or lead a growing team and struggle with:
time-consuming back-office tasks
disorganized business travel and missing coordination
unstructured client communication or CRM chaos
planning events on top of your daily operations
limited capacity for strategic focus
My mission: To give you real breathing room – so you can focus on what truly drives your business forward. Because true relief starts where you can let go – with a professional at your side.
Interested?
What You Gain Working With Me
⚙️ Structure Over Chaos
Whether it’s hotel back-office management, travel planning, or proposal handling – you get streamlined processes, transparent workflows, and no loose ends.
📊 Hotel Expertise That Works
Including revenue management and pre-opening experience – I know hotel systems and operations from real-world practice.
🤝 Customer Loyalty with Strategy
I manage your guest and client communication professionally, reliably, and with empathy – building trust and keeping your brand top-of-mind.
🚀 More Room for Growth
With structured processes, smart support, and well-planned offboarding, you free up valuable time for what truly matters: expansion, quality, and innovation.
💰 Flexible Support, Measurable Results
Book exactly what you need – temporary, long-term, or project-based – without fixed costs, but with maximum impact.
💡 Proactive. Forward-Thinking. Reliable.
I don’t just execute tasks – I think ahead, act as part of your team, and keep an eye on both the big picture and the details.
Charlotte turns ideas into well-founded concepts. She carried out outstanding research for my podcast and exceeded my expectations by far. Thanks to her detailed and precise work, the project is now set for success.
Charlotte’s initial market research for our new projects was highly detailed and incredibly valuable. This laid the foundation for a long-term collaboration. I’m delighted to now have her as our dedicated hospitality expert on the team.