Back Office Support –
Reliable & Professional
Do you need a structured assistant who thinks ahead and keeps everything organized?
I support small businesses, solopreneurs, start-ups, and teams in their day-to-day operations – from classic executive assistance and project management to travel coordination and schedule organization.
With five years of experience as a personal executive assistant to the board of a Munich-based foundation, I bring the highest level of discretion, organizational talent, and C-level expertise. International communication, structured workflows, and proactive support are second nature to me.
Whether you need help by the hour or a long-term reliable solution – you decide when and how I support you.
Who I work with:
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Solopreneurs & self-employed professionals in need of personal assistance
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Small businesses without an in-house assistant
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Foundations (NGO)
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Organizations needing temporary cover for long-term illness or parental leave
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Download Back Office Support Package
Quality over quantity – that’s my principle.
Working with focus and purpose – that’s my standard.
Good work costs money – but what you get is reliable support that moves your business forward.
As a small business owner, I’m exempt from VAT in accordance with §19 UStG.
This means VAT will not be applied or shown on your invoice.
Schedule your free discovery call
Charlotte has completely transformed our online presence! She redesigned and optimized our website with great attention to detail — since then, our traffic has increased noticeably.
She also set up our customer newsletter and launched our new Instagram account, which now looks professional and consistent. Charlotte takes care of everything with dedication, creativity, and professionalism — we couldn’t be happier!
Charlotte a complètement transformé notre présence en ligne! Elle a retravaillé et optimisé notre site web avec beaucoup de soin et de précision – depuis, nous constatons une nette augmentation du trafic.
Elle a également mis en place notre newsletter client et créé notre nouveau compte Instagram, désormais professionnel et harmonieux.
Charlotte s’occupe de tout avec rigueur, créativité et professionnalisme – nous sommes ravis de collaborer avec elle!
I had the pleasure of working with Charlotte during a hotel pre‑opening, where we were jointly responsible for setting up all digital systems in a structured way, including the PMS, as well as establishing an efficient and fully functioning back office. On site, we also trained the team and set up all necessary documents and operational tools.
Charlotte took the lead on connecting the systems to the booking platforms, developing the pricing structure, and conducting the market analysis. Despite significant time pressure, she delivered everything professionally, accurately, and to more than our full satisfaction.
She thinks ahead, asks the right questions, and continuously evaluates where further optimisation is possible, even once operations are already running.
It was a true pleasure to collaborate with you on this project, dear Charlotte, and I look forward to working together again in the future.
Charlotte has been a great asset to my business. She works efficiently, reliably, and has an excellent sense for language and tone.
She manages my backoffice, appointments, handles client inquiries, and always communicates in a highly professional and confident manner.
Charlotte has been an exceptionally skilled and reliable partner in every aspect of launching our Serviced Apartments.
She was always available, handled tasks quickly and with structure, and demonstrated a deep understanding of operational processes.
Throughout our collaboration, she supported us across a wide range of projects — from market analysis and furnishing, to coordinating external cleaning services, developing housekeeping workflows, HACCP and inventory lists, creating property brochures, and selecting and implementing our entire digital system landscape (PMS, channel manager, smart locks, housekeeping app, digital guest journey).
Her expertise in digital systems and in creating our OTA listings for booking.com and Airbnb was particularly valuable, significantly enhancing the professional presentation of our apartments.
We are extremely satisfied with her work and recommend Charlotte without reservation.
Charlotte turns ideas into well-founded concepts. She carried out outstanding research for my podcast and exceeded my expectations by far. Thanks to her detailed and precise work, the project is now set for success.
Charlotte’s initial market research for our new projects was highly detailed and incredibly valuable. This laid the foundation for a long-term collaboration. I’m delighted to now have her as our dedicated hospitality expert on the team.